With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
Online Returns Policy
Please be sure to send us your item(s) back in full accordance with our Return Policy:
- Items must be sent back within 14 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- After contacting our support team at firstname.lastname@example.org, an agent will create an unpaid shipping label and will send it to you to print and attach to the package.
- Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc.
- We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Returns are processed within 5-7 business days after your item(s) are delivered to us.